Orders are shipped within 7-10 business days as ALL ITEMS are made to order.
Please know that you will receive a shipping update once your label has printed but it does not mean the order has left our warehouse just yet. Your tracking information will be updated once it is scanned at the post office. If you have not received an update within 7-10 business days of your order (with the exception of preorders) please reach out and let us know.
At times, the postal service does not scan every single order or your order may be stuck in transit.
Below is our Return Policy, if you have any questions or need additional help please contact us at inthecloverboutique@gmail.com
RETURNS & EXCHANGES
Return Address
In the Clover Boutique – RETURNS
20544 State Hwy 148
Pickering, MO
Important Return Policy
We want you to love what you ordered! If something isn’t quite right, you may return it — but please note:
- Items must be shipped back and postmarked within 10 days of delivery.
- If your return is not postmarked by day 10, it will not be accepted — no exceptions.
- Return shipping costs are the buyer’s responsibility.
- Once we receive and inspect your authorized return, we’ll issue store credit for eligible items.
- Refunds are given as store credit only (no cash or original payment refunds).
- You’ll need an account on our website to access your store credit.
- Per platform rules, store credit must be used in full at checkout.
How It Works
- Pack your item(s) in original, unworn, unwashed condition with all tags attached.
- Ship back — make sure it’s postmarked within 10 days of delivery.
- After inspection, we’ll email you your store credit.
- Log in or create an account to redeem your credit on your next purchase.
⚠️ Returns received after 10 days cannot be accepted and will be sent back at the buyer’s expense.
Questions?
We’re here to help! Reach out if you’re unsure about timing or need assistance with your return
Damaged or Incorrect Items:
In the event that you receive a damaged item or an incorrect item, please contact our customer service team within 3 days of receiving your order. We will assist you in resolving the issue by providing a replacement, refund, or store credit. Please contact our customer service team at inthecloverboutique@gmail.com within 3 days of receiving your defective/incorrect order.
The exact colors of merchandise may vary due to camera lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns/colors may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is requested.
We do our very best to inspect every piece of clothing before shipping it out, however there are times we do not see the defects in the item before proceeding with making the product. In the event you receive a defective item, please send us an email within 3 business days so we can figure out a solution. If you do not reach out within this time, we may not be able to grant your request.
Do not open your packages with scissors. If you cut an item while trying to remove your packaging we are NOT responsible.
Lost Packages:
If your package has been lost or marked as "delivered" (but you haven't received it), please contact your local post office to start a claim. A claim MUST be started with your local post office, to protect you and our small business.
Packages lost or stolen during transit are unfortunately out of our control and therefore, cannot be refunded.
Local Pickup
- Local pickups are available from Monday-Friday at the pick up address in your order confirmation email
- Pickup times are 8-6 pm
- Per our policy, turnaround times are 7-10 business days once orders are placed, but may be sooner
- Packages are located in the BROWN PICK UP BENCH BY THE SHED