Shipping & Returns


Orders are shipped within 7-10 business days as ALL ITEMS are made to order.

Please note that you will receive a shipping confirmation once your order has been placed with the carrier. After shipment, it may take the carrier 24–48 hours to scan and update the tracking information.

Unfortunately, occasional delays can occur during this process and are outside of our control. If you have not received a shipping update within 7–10 business days of placing your order (excluding preorders), please reach out to us and we’ll be happy to assist.

At times, the postal service does not scan every single order or your order may be stuck in transit.

Below is our Return Policy, if you have any questions or need additional help please contact us at inthecloverboutique@gmail.com

Returns & Store Credit

We want you to love your purchase! If something doesn't work out, we're happy to accept eligible returns for store credit.

Returns

  • Returns must be requested within 14 days of delivery.

  • Items must be unworn, unwashed, unused, and in their original condition with tags attached.

  • Customers are responsible for purchasing and paying for their own return shipping.

  • Original shipping charges are non-refundable.

  • Once your return is received and inspected, approved returns will be issued as store credit.

Exchanges

We do not offer direct exchanges. If you need a different size, color, or item, simply return your original purchase for store credit and place a new order for the item you'd like.

How to Start a Return

  1. Log in to your customer account and select the order you'd like to return.

  2. Submit your return request.

  3. Once approved, follow the provided return shipping instructions.

  4. After we receive and inspect your return, we'll issue your store credit.

Please note that replacement items are subject to availability, and return shipping costs are the customer's responsibility.

If you received a damaged or incorrect item, please contact us before submitting a return so we can help make it right.

Damaged or Incorrect Items:

If you receive a damaged item, please take it to your local post office and ask them to complete a damage claim form. Once the form has been completed, send us a photo of the completed form, and we'll be happy to assist you with a replacement.

Please note that this is the only way we are able to be compensated for items that are damaged during transit, so the completed form is required before we can process a replacement.

The exact colors of merchandise may vary due to camera lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns/colors may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is requested.

We do our very best to inspect every piece of clothing before shipping it out, however there are times we do not see the defects in the item before proceeding with making the product. In the event you receive a defective item, please send us an email within 3 business days so we can figure out a solution. If you do not reach out within this time, we may not be able to grant your request.

Do not open your packages with scissors. If you cut an item while trying to remove your packaging we are NOT responsible.

Lost Packages:

If your package has been lost or marked as "delivered" (but you haven't received it), please contact your local post office to start a claim. A claim MUST be started with your local post office, to protect you and our small business. 

Packages lost or stolen during transit are unfortunately out of our control and therefore, cannot be refunded.  

Local Pickup

  • Local pickups are available from Monday-Friday at the pick up address in your order confirmation email
  • Pickup times are 8-6 pm
  • Per our policy, turnaround times are 7-10 business days once orders are placed, but may be sooner
  • Packages are located in the BROWN PICK UP BENCH BY THE SHED